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I missed my maintenance payment because I have been out of the country for a couple of months (I've always been current on loan and maintenance) and surprised to see that it was quickly transferred over to collection agency and I got slapped with a $250+ punishment...
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Anonymous
MB

The same thing happened to me. I called to find out how I can speak to someone and the imbicile on the line said,"there is no one to speak to. Your fees are all paid up." It...

#392942
Reply to reviews
They lied to me to get me to covert to points and now won't let me out of the deal. When I refused to pay the annual dues, they sent me a letter that stated that if I did not pay they would take my time share back without any further penalty. Later I was turned...
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Anonymous
Customer Care

Hello ystrong, We are always concerned when any of our owners feel they were lied to and would love to speak with you about the specifics of your situation. Would you mind...

#390668
Reply to reviews
I believe SVC engages in fraudulent and unfair business practices. As mentioned by several other complaints, I bought points that are worthless. I can never book a vacation, I continually pay increasing maintennance fees for resorts I've never been able to get into,...
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Anonymous
julissa

I am interested. julissa.matute18@gmail.com

Anonymous
Crystal Bowlby-Simmons

My husband and I are also interested in this string and the possibility of joining. We have been in a dispute with SVC for 7 years now. Fraudulant company full of broken promi...

#390283
Reply to reviews
I was sold 1500 Shell points to use toward travel accomodations. Cost over $9000.00. Yearly renewal is over %500.00, and the 1500 points only buy about 3 days worth of accomodations. Shell does not have many places to stay, and if you go out of the Shell-owned...
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#388903
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I attended a presentation in San Francisco,but could not buy at the time.I was sent off w/a 4 night stay in Hawaii.When we called to get info.we were told we had the option of a 4 night stay w/a rental car if we attended a presentation or a 5 night stay. We had to call...
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Anonymous
Customer Care

Hello Krista, Thank you for contacting us. We've received your email in our Customer Care department and we will be happy to act as your liaison with our marketing departm...

#387012
Reply to reviews
We have owned this timeshare for too many years and have regretted it from day 1. How can we get rid of this timeshare? I don't want my children to be burdened with this horrible timeshare. SVC has 3 primary contacts with us as owners: 1) Harassing for money, even if...
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Anonymous
Dean Sinerius

I have an idea...why don't we all get together for a conference call and obtain a lawyer to represent us in a class action lawsuite? I'm sure someone would take the case. It s...

Anonymous
RKL

I also need to get of my SVC points(paid in full a long time ago) as we can no longer afford to pay the annual fees. I understand Windham now owns SVC and we never signed an a...

#383188
Reply to reviews
In 2009 on vacation with my family on the island of Kauai, we attended a time share presentation at the Beach Boy Resort. We were given "the tour" of the resort which included a tour of a pristine one bedroom suite representative of a Shell Vacations Club timeshare...
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Anonymous
Les

HOW CAN SOMEONE GIVE AWAY THE TIME SHARE? WILL SOMEONE PLEASE TAKE THESE 1500 POINTS. I STILL OWE $5000 ON IT.

Anonymous
Cst

We just stayed here as a rental customer not as a timeshare owner and found the rooms to be in good condition. Nice and big. And they were clean even the pullout bed in the li...

Kapaa, Hawaii
#376000
Reply to reviews
I signed up to attend a presentation and because of my marital status, I was not allowed to go in. I was told to come back with my spouse or when I was divorced! I sorry, but I don't understand how I can buy REAL property without my spouse, but I can't even see...
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Anonymous
Customer Care

Please be advised company policy requires married couples to attend presentations together. We ensure to inform members of this policy in writing prior to check in. Since you...

#375156
Reply to reviews
We have had similar experiences with Shell Vacation as those described at this web site. First you purchase points and are promised access to dream vactions and properties around the world by the sales people.We joined Sell at the Napa, CA site. My wife spends hours...
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Anonymous
S*** needs a cl*** action

I purchased a very expensive timeshare. I want to sell and recover some of my initial costs. Shell has a policy to reduce the value of my timeshare when I sell it. The stri...

Anonymous
Customer Care

Hello, We want to take the time to let you know that our representatives do their best to assist you with reservations and availability. There is a fee or “deposit” if yo...

#365649
Reply to reviews
to all pissed owner of shell vacations club. HOw many of you are pissed about the changes from RCI to Interval international.. I lost all resorts that I go to I m an Elite member who had been promised dream vacations VIP everywhere I go well they took all back...
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Anonymous
Anonymous

Good for you. You people do not do your research. If you are dumb enough to fall for these scams you deserve everything that is coming to you. I work at one of these resorts a...

Anonymous
Upset S***/Interval Customer

It is so true. To compare what they have taken away from us by switching to Interval: Interval's Resort Choices: 2700 RCI's Resort Choices: 4000+ Interval Countries: 75 RCI: ...

#365058
Reply to reviews