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My husband and I have had Shell Vacation since 2006. Up until they went under Wyndham resorts, it seemed very easy. Now however (May, 2015) it is nearly impossible to get the weeks or times you want at any given resort. The number of points you need to do anything...
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Anonymous
Anonymous

I agree...it is getting near impossible to plan andbook a timeshare from Shell. Since Wyndhamtook over and since they left RCI we have hadtrouble getting the weeks we want. ...

Anonymous
Anonymous

I agree with all you have said. Shell has been a bunch of lies from day one. Deception is their forte and service is something they have no idea what it means. I agree with...

1.0
I liked
  • First couple years
I didn't like
  • High pressure sales staff
  • Being lied to
  • Room showed is not example of those stayed in
#667734
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We too got caught up in the "promises" Shell vacations present with HIGH PRESSURE sales. Promised all sorts of wonderful things and then come to find out it just isn't true. Do you realize that we send tehm hard earned "MONEY". They then convert money to points so...
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#407703
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I was sold 1500 Shell points to use toward travel accomodations. Cost over $9000.00. Yearly renewal is over %500.00, and the 1500 points only buy about 3 days worth of accomodations. Shell does not have many places to stay, and if you go out of the Shell-owned...
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#388903
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Shell Vacations Club Vacation Ownership Review

Shell Vacations Club
#709028
Don't trust them , got me for 11,000. Anybody want to get together and sue? Call me Angelo 602-826-2823
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Strange encounter with a saleswoman (Cheyenne) from Shell Vacation at the Kauai Coast Beachboy. Very unprofessional and ugly. The Resort (Kauai Coast Beachboy) is dated, worn, and the lack of activities make it a VERY dead atmosphere. Some may like it I guess, but not...
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Anonymous
Anonymous

I would give anything to get rid of SVC timeshare!! I very stupidly bought it when I was younger, and now I find it harder to get around. I have even offered to give it away...

Anonymous
CKelley

Wow...I cannot agree with this complaint more. The BeachBoy was described by SVC over the phone as being a 4 star villa...more like a 2 star. This place was a complete disa...

#337937
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My wife and I already owned a timeshare that gave us 8 days and 7 nights at any interval international resort we wanted to stay at. The rep from svc told us that if we switched to the point system that we would get 5 weeks instead of one. We like to vacation in hawaii...
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Anonymous
Canadiane

My husband and I have purchased Discovery week for 2000 dol when we spent our vacation in Hawaii. The membership was paid in full and since July, 2013 we are trying to book ou...

Anonymous
s***y love

For all of you who feel ripped off by Shell, I only have one thing to say, I own the timeshare and it works perfectly. Shame on you if you don't know how to use the program, a...

#329718
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I've had SVC membership for several years, and have always been in good standing on my three mortgages with Equiant, despite their billing issues which nearly sent me to collections on several occasions. Typically there would be no issue until they suddenly change...
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Anonymous
Tommie

I have tried numerous times to pay my monthly maintenance fee online to Equiant but can not get the right screen to show up now. All the info I input as previously does not w...

Anonymous
Hamad

Commercial Hard Money LenderThe loan is unconventional and is ralery granted by commercial banks or put one in the organization. Instead, only those who are released on giving...

#311744
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After being SVC owner for several years it seem as if it is impossible to get a reservation. Those liar @#$holes that sold it to me said "all you is call our 800 number". BS The last four times I have tried to make a reservation at a Az resort I am told there are no...
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mybusiness
mybusiness

I feel your pain!!!

Anonymous
Customer Care

Would you mind contacting us directly so we may look into your issues specifically? You\'ve brought up a couple of items that are very concerning to us and we would appreciat...

#306292
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Why is it every time I try to use my Shell Vacations membership I cant get a reservation. You would think that by paying 27,000 dollars for my membership that it wouldnt be a problem. Four times in a row when I called they claim they did not have any rooms available in...
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Anonymous
Customer Care

Would you mind giving us a call at your earliest convenience so we may take a look at your issues specifically? It is very difficult to address availability issues without kn...

#306267
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My wife and I are now Shell Vacation owners partly because of high pressure sales and being told...things not true. We were promised $100 voucher to use towards our overpriced maintenance fees if we attended one of their "workshops". It turned out to be another sales...
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Anonymous
DCD

Sure Shell Vacations is helpful to anyone who posts on this site . . and in return for their help they make you promise to post that your problem has been resolved. Problem is...

Anonymous
Bill and Lori Moore

Here is an update. Shel Vacations has honored their word and we have received our $100. We at this point will forgive and try to make this work. Thanks Shell

#303451
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My husband and I have had a Shell Timeshare for over 12 years and love it! We originally bought the deeded timeshare, then changed it for points. We have actually bought 4 separate times and have used our points for airlines, cruises and resorts around the world. We...
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Anonymous
avenison@cox.net

I will give my Legacy timeshare of 2500 points to anyone who will pay the 275.00 transfer fee, maiApril 1st.ntence fees are paid till

Anonymous
DD

Correction. . . the suit is titled Song v Shell Vacations LLC and has a case number of CGC - 10-501115. Good reading: Pg. 1: \"SVC\'s advertising, marketing and sales pres...

#268506
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