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I am victim of the Shell scam getting first duped into it by a boyfriend who thought it was a good investment and stated he would pay for it, then after the relationship ended and he is no where to be found. I paid the loan for 10 years per the contract agreement. I...
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I didn't like
  • Being lied to
  • Being scammed
  • Room showed is not example of those stayed in
#838195
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So the incentives aside...those are a joke and never are available...trying to register at their property in Napa and have now been charged 300 dollars in fees that were told on the phone to be included which is as much as what it would cost to stay at the top hotel in...
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Anonymous
grd

Yes, at the Napa Vino Bello Resort, the one thing we do not like about their policies is that the charge your card $100 per night for incidentals. That is just in case you cha...

1.0
#581996
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I attended a presentation in San Francisco,but could not buy at the time.I was sent off w/a 4 night stay in Hawaii.When we called to get info.we were told we had the option of a 4 night stay w/a rental car if we attended a presentation or a 5 night stay. We had to call...
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Anonymous
Customer Care

Hello Krista, Thank you for contacting us. We've received your email in our Customer Care department and we will be happy to act as your liaison with our marketing departm...

#387012
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Purchased a timeshare from SVC a number of years ago. They used very high pressure sales techniques to get the deal closed by the end of that day. They promised me if I ever became unhappy they would purchase it back, since it was such an excellent investment and...
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Anonymous
ex jobber

Under no condition would I ever do anything with Shell.......I was with them 45 years and never knew exactly how un thoughtful they are or for the matter of fact how ungreatf...

Anonymous
Defrauded_By_SVC

Steven, I hear you 100% The sales experience was worse than going to a used car lot. High pressure sales. I would have left, but for the spouse. Long and short, the incent...

#264126
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Shell ripoff has already been well documented so I won't repeat. My resolution attempts have resulted in offers that have no 'value'. They take a long time to respond and don't seem to do so without repeated efforts. They are very good at reminding you...
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Anonymous
DD

There was a class action filed against Shell in the San Francisco Superior court and is titled Song v Shell Vacations LLC and has a case number of CGC - 10-501115.. You can lo...

110paul
110paul

Shell Vacations resolved our issues in a professional manner and we have no other complaints against Shell Vacations.

#261942
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Shell Vacation is a SCAM! DO NOT BUY!!! The resorts are never available. All we've done is pay money, money, money but we have not yet reaped in its benefits. It's just like throwing our money out the window. Whenever we call, they never have any availability...
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Anonymous
kevin

Shell Vacations Club is a Scam. We bought into this to get a nice vacation every year. Except there isn’t enough points to go every year. We pay $3400 in payments plus $700 ...

Anonymous
True

True thier satisfaction and customer services levels are not what you would expect. smilingbird

#135669
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