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Kathi in WI Bought 7000 Shell pnts back in 2004. Maintenance Fees were reasonable for our family, around $400. They are now $1900!! The Mfees for Little Sweden are less than $900K, while Legacy Golf is $8Million!! We're not golfers yet that's where our $$$ is going. I...
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Dousman, Wisconsin
#766914
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Shell Vacations has a company that collects payments and maintenance fees. Equiant is that company and let me tell you, they are HORRIBLE. Shell backs what they do to their clients 100%, they don't set up payments correctly then charge you outrageous fees too boot. ...
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1.5
Ham Lake, Minnesota
I didn't like
  • Being lied to
#759277
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This was our second attempt to transfer our points from Shell. The first time was for Europe a year ahead of time and that did not work at all. This time held its' own problems. For our three week vacation we transferred over into Marriott through the Interval program...
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1.0
I didn't like
  • Withheld vital info on the property they rented to us
#732183
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Pressured into purchasing points from Shell Vacations club now owned by Wyndam. Timeshare continues to sell worthless points yet will not refund my initial purchase. In May 2008, my girlfriend and I purchased 1,500 points from Shell Vacations Club West, now owned and...
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2.3
I liked
  • Quality of the timeshare properties
I didn't like
  • Being scammed
  • Being lied to when i joined
  • Being pressured into buying
#694168
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It is painfully obvious now, that the incessant selling of the timeshares/points ownerships over and over and over ad-infinitum has basically made reservations at most resorts practically impossible. The monthly 'dues', however, continue uninterrupted and with regular...
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2.3
I liked
  • Quality of the timeshare properties
I didn't like
  • Lack of choice and availability of the timeshare properties
  • High pressure sales staff
#694128
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My husband and I have had Shell Vacation since 2006. Up until they went under Wyndham resorts, it seemed very easy. Now however (May, 2015) it is nearly impossible to get the weeks or times you want at any given resort. The number of points you need to do anything...
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Anonymous
Anonymous

I agree...it is getting near impossible to plan andbook a timeshare from Shell. Since Wyndhamtook over and since they left RCI we have hadtrouble getting the weeks we want. ...

Anonymous
Anonymous

I agree with all you have said. Shell has been a bunch of lies from day one. Deception is their forte and service is something they have no idea what it means. I agree with...

1.0
I liked
  • First couple years
I didn't like
  • High pressure sales staff
  • Room showed is not example of those stayed in
  • Being lied to
#667734
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My husband and I bought a shell time share in HI. were told lie after lie. The yearly fees keep going up, we are NEVER able to book anything due to lack of availability. Every single year we have to settle for gift cards or banking points. We live 17 miles from one of...
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Anonymous
Anonymous

My wife and I have had similar experiences with Shell. Along with availability issues, points I thought we had accumulated were taken away when we didn't use them in two years...

I didn't like
  • Being lied to
#648601
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We attended a home show where Shell had an exhibit. We strolled by and the person at the booth asked if we could take a vacation in the next year. "yes," we said. Learning this was a timeshare deal, we explained we already had a timeshare and were quite content with...
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#640761
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My wife and I have been paying members of Shell Vacations (now owned by Wyndham) for several years. We originally owned a "deeded property" on the Big Island in Hawaii, but switched to the new, supposedly more "user-friendly" points system about 2 years ago. Since that...
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#623299
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I was visiting San francisco and did the ultimate mistake of signing up for shells timeshare. I realised that I didn't want to continue it so I canceled it within 7 days! It's been over a month now and they still haven't refunded my initial deposit! When I call them in...
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1.1
#621698
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