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This was our second attempt to transfer our points from Shell. The first time was for Europe a year ahead of time and that did not work at all. This time held its' own problems. For our three week vacation we transferred over into Marriott through the Interval program...
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1.0
I didn't like
  • Withheld vital info on the property they rented to us
#732183
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Pressured into purchasing points from Shell Vacations club now owned by Wyndam. Timeshare continues to sell worthless points yet will not refund my initial purchase. In May 2008, my girlfriend and I purchased 1,500 points from Shell Vacations Club West, now owned and...
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2.3
I liked
  • Quality of the timeshare properties
I didn't like
  • Being pressured into buying
  • Being scammed
  • Being lied to when i joined
#694168
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It is painfully obvious now, that the incessant selling of the timeshares/points ownerships over and over and over ad-infinitum has basically made reservations at most resorts practically impossible. The monthly 'dues', however, continue uninterrupted and with regular...
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2.3
I liked
  • Quality of the timeshare properties
I didn't like
  • Lack of choice and availability of the timeshare properties
  • High pressure sales staff
#694128
Reply to reviews
My husband and I have had Shell Vacation since 2006. Up until they went under Wyndham resorts, it seemed very easy. Now however (May, 2015) it is nearly impossible to get the weeks or times you want at any given resort. The number of points you need to do anything...
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Anonymous
Anonymous

I agree...it is getting near impossible to plan andbook a timeshare from Shell. Since Wyndhamtook over and since they left RCI we have hadtrouble getting the weeks we want. ...

Anonymous
Anonymous

I agree with all you have said. Shell has been a bunch of lies from day one. Deception is their forte and service is something they have no idea what it means. I agree with...

1.0
I liked
  • First couple years
I didn't like
  • Being lied to
  • Room showed is not example of those stayed in
  • High pressure sales staff
#667734
Reply to reviews
My husband and I bought a shell time share in HI. were told lie after lie. The yearly fees keep going up, we are NEVER able to book anything due to lack of availability. Every single year we have to settle for gift cards or banking points. We live 17 miles from one of...
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Anonymous
Anonymous

My wife and I have had similar experiences with Shell. Along with availability issues, points I thought we had accumulated were taken away when we didn't use them in two years...

I didn't like
  • Being lied to
#648601
Reply to reviews
We attended a home show where Shell had an exhibit. We strolled by and the person at the booth asked if we could take a vacation in the next year. "yes," we said. Learning this was a timeshare deal, we explained we already had a timeshare and were quite content with...
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#640761
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My wife and I have been paying members of Shell Vacations (now owned by Wyndham) for several years. We originally owned a "deeded property" on the Big Island in Hawaii, but switched to the new, supposedly more "user-friendly" points system about 2 years ago. Since that...
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#623299
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I was visiting San francisco and did the ultimate mistake of signing up for shells timeshare. I realised that I didn't want to continue it so I canceled it within 7 days! It's been over a month now and they still haven't refunded my initial deposit! When I call them in...
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1.1
#621698
Reply to reviews
I have been reading the negative reviews and can hardly believe that people actually spend their hard earned money to purchase a time share and then don't bother to learn how to use it. My husband and I have been SVC owners for 11 years. In that time we have been to...
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Anonymous
Anonymous

I agree with Beach Girl.... Really.... This posting raving of soo many extravagant vacations is over the top and suspicious to say the least! My husband and I were nothing but...

Anonymous
Beach girl

Really, educate the rest of us who have been scammed by Shell Vacations! This post sounds very suspicious! Paid by Shell to post these phony comments???

#607747
Reply to reviews
I also have a loan that bears a prepayment penalty, which is not what was rep-ed to me, by Kai . payments are not applied to principal. ooo ooo oo ooo ooo ooo ooo ooo ooo oo o oo ooo oo ooo oooo ooo oo oooo ooo oo ooo oo oo oo ooo ooo o ooo oo ooo ooo oo oo oo ooo ooh...
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I didn't like
  • Being lied to
#595950
Reply to reviews