Not resolved

We attended a home show where Shell had an exhibit. We strolled by and the person at the booth asked if we could take a vacation in the next year. "yes," we said. Learning this was a timeshare deal, we explained we already had a timeshare and were quite content with the number of weeks and bonus RCI weeks we have. "Further," said we, "we are not interested in a sales presentation. We are not buyers."

"No problem. You can have a brief tour, see the propert. but don't have to sit through yet another presentation."

"Okay," said we.

When we arrived at the scheduled time, the clerk at the front desk snatched up the certificate we were given at the home show. "Wait," said we, "we need that to book the days we were promised."

"Yes, but we need it to input your information. You will get your gift after the presentation."

We looked at each other, mentally telegraphing, "Not a chance."

"Let us talk to a manager or your supervisor. This is not what we were told."

After several tries, no physical body was produced for us and we were handed the phone. A particularly nasty 10 minutes with an arrogant agent ensued. We told them to forget it. No way are we wasting our time.

Since then we have received multiple letter extolling how smart we are to choose *** and how we are pre-approved.

Unless you are interested in a high pressure presentation and post presentation follow-up, forget this organization.

Reason of review: Not as described.

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