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I missed my maintenance payment because I have been out of the country for a couple of months (I've always been current on loan and maintenance) and surprised to see that it was quickly transferred over to collection agency and I got slapped with a $250+ punishment...
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Anonymous
MB

The same thing happened to me. I called to find out how I can speak to someone and the imbicile on the line said,"there is no one to speak to. Your fees are all paid up." It...

#392942
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We have had similar experiences with Shell Vacation as those described at this web site. First you purchase points and are promised access to dream vactions and properties around the world by the sales people.We joined Sell at the Napa, CA site. My wife spends hours...
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Anonymous
S*** needs a cl*** action

I purchased a very expensive timeshare. I want to sell and recover some of my initial costs. Shell has a policy to reduce the value of my timeshare when I sell it. The stri...

Anonymous
Customer Care

Hello, We want to take the time to let you know that our representatives do their best to assist you with reservations and availability. There is a fee or “deposit” if yo...

#365649
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Shell Vacations Club (SVC) changed Time-Sharing Exchange companies beginning in January from RCI to Interval International. The claims made by SVC for the change, was to improve the quality and selection for SVC members. In a call today to check on a pending...
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Anonymous
DCD

kb18 look foward to seeing your next post in the future when Shell forgets who you are (someone who posted here) and again neglects to provide customer service. Then you can...

Anonymous
kb18

Well DCD, it appears that there is no satisfying you...so as my final communication to you, and I am sure you won\'t believe me because apparently only you speak the truth.......

#311298
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I registered for a Shell Vaction Lecture with a sales rep at the hotel I was staying at. She promised that it would only last 90 minutes. She further stated that a timer would be set to assure that the salesperson would not go over the alloted time. When I got there a...
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Anonymous
DONT BUY s*** vacations

Hi everybody, I bought shell vacations club membership on 09-03-2006. But it is complete swindle. The total price for the membership is $30239.00 and $1150.10 annual m...

Emerson, New Jersey
#132347
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