Not resolved
Exchange, Refund and Cancellation Policy
Facilities and Services
Quality of Accommodation

It is painfully obvious now, that the incessant selling of the timeshares/points ownerships over and over and over ad-infinitum has basically made reservations at most resorts practically impossible. The monthly 'dues', however, continue uninterrupted and with regular increases.

These practices are completely unethical and indicate a total lack of concern for the many long time patrons of the Club. The extremely unpleasant pressure sales efforts at the resorts (when one is fortunate to 'strike it lucky) is again, unethical and unfeeling towards the membership. I would imagine that the profitability of the SVC has skyrocketed over the last five years plus, so the feverish search for more profits, at members' expense and degradation of services has gone un-noticed or un-cared for by the Company management.

It's bad business, unethical and a totally unfair way of doing business, which can only result in the failure of the business. Be warned!

Reviewer is in unhappy mood. This person is quite happy with quality of the timeshare properties and stated that there is a room for improvement of lack of choice and availability of the timeshare properties and high pressure sales staff. Please immediately contact the author of this review to discuss "unethical business practices" of shell vacation club and associated monetary loss in the amount of $3000. Shell Vacations Club needs to offer any options to resolve the issue according to poster's claims.

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