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So the incentives aside...those are a joke and never are available...trying to register at their property in Napa and have now been charged 300 dollars in fees that were told on the phone to be included which is as much as what it would cost to stay at the top hotel in...
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Anonymous
grd

Yes, at the Napa Vino Bello Resort, the one thing we do not like about their policies is that the charge your card $100 per night for incidentals. That is just in case you cha...

1.0
#581996
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I have owned this timeshare for over 7 years now and have never been able to take the vacation we wanted. I have had points expire and have over 5000 now that I feel are useless. I have tried to give the timeshare back and they won't even take it. I wouldn't dream...
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1.1
I didn't like
  • Being lied to when i joined
#579004
Reply to reviews
Promised great vacations, paid on this for 9 years and got one 5 day stay at a "resort" where everything was broken. Staff were rude when I called to complain. Every time we have tried to book the resorts were sold out but when I called the resorts they had rooms for...
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#575962
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Ours was purchased in Anaheim at the Peacock Suites, which was presented as our "Home Club" and we were going to be Elite members, and would have carte blanche there in terns of reservations, and anything we could not use they could rent the points for us no problem...
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I didn't like
  • Being lied to when i joined
#571106
Reply to reviews
Funny how a voluntary contribution is added into maintenance fee options #1 and that option is above the part you tear off to mail to them. It is also already added into total when you look at "current account status" breakdown. That word "voluntary" is only added in...
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2.3
I didn't like
  • Being lied to
#568585
Reply to reviews
I have lost 2 years worth of points. I have tried to book a vacation weekly for a year. The send a giant book that is totally ***. Not one room in the entire area. I live in Texas and wanted to go anywhere I could drive, I have a business and am tethered to it. The...
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Anonymous
Anonymous

Agree, this is the worst scam. Calling now.

1.3
I liked
  • Potential
I didn't like
  • Reality
#555905
Reply to reviews
We have owned for 25 years at the Kona Coast. We've paid our maintenance fees on time every year. We moved 3 years ago. After sending them a letter and copy of a utility bill that they requested as proof of address, they still didn't have the correct address on file....
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#505859
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I talked to shell travel coordinator 3 weeks ago and deposited 2 weeks (my wash. timeshare)into their weeks for deposit(WFD) program.This is 4th successive year...he went thru points etc. and we discussed that they went into current use year and when they would...
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#496891
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Began working for SVC (Shell Vacation Club) in downtown Chicago at one of their hotels. Great money to be earned for the right motivated person with a talent for shading the facts. READ THE FINE PRINT OF YOUR CONTRACT BEFORE SIGNING!!! Made good money (Average...
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Anonymous
Anonymous

I agree. I worked for them for a brief period. The lies were blatant from management to the customers. I told to just "listen." I got tired of the "yay John got another deal" ...

#494496
Reply to reviews
I explained my life event, the full situation was clearly expressed when first contacting SVC / Equiant. With every reason to prepare when only a few months from having a new born baby and I've recently been laid-off work; I had contacted Equiant Services to request...
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Anonymous
***ker

We paid 30,000 cash for  this piece of garbage  11 YEARS ago... The fine people at equiant and shell have made my families life a living ***! SHELL still thinks we live in Ont...

#465198
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