filters
state:
Show
city:
Show
product:
Show
My husband and I have had Shell Vacation since 2006. Up until they went under Wyndham resorts, it seemed very easy. Now however (May, 2015) it is nearly impossible to get the weeks or times you want at any given resort. The number of points you need to do anything...
Read more
Anonymous
Anonymous

I agree...it is getting near impossible to plan andbook a timeshare from Shell. Since Wyndhamtook over and since they left RCI we have hadtrouble getting the weeks we want. ...

Anonymous
Anonymous

I agree with all you have said. Shell has been a bunch of lies from day one. Deception is their forte and service is something they have no idea what it means. I agree with...

1.0
I liked
  • First couple years
I didn't like
  • High pressure sales staff
  • Being lied to
  • Room showed is not example of those stayed in
#667734
Reply to reviews
My husband and I bought a shell time share in HI. were told lie after lie. The yearly fees keep going up, we are NEVER able to book anything due to lack of availability. Every single year we have to settle for gift cards or banking points. We live 17 miles from one of...
Read more
Anonymous
Anonymous

My wife and I have had similar experiences with Shell. Along with availability issues, points I thought we had accumulated were taken away when we didn't use them in two years...

I didn't like
  • Being lied to
#648601
Reply to reviews
Show

Timeshare Review

Shell vacations Rip off. Left us in s swap vacation in Florida with nowhere to stay. Stranded and lied to. Sent to a property that was not on their network. Charged fees higher then Room rentals
1.0
Details
Customer service
Facilities and Services
Staff
#644798
Reply to reviews
We attended a home show where Shell had an exhibit. We strolled by and the person at the booth asked if we could take a vacation in the next year. "yes," we said. Learning this was a timeshare deal, we explained we already had a timeshare and were quite content with...
Read more
#640761
Reply to reviews
My wife and I have been paying members of Shell Vacations (now owned by Wyndham) for several years. We originally owned a "deeded property" on the Big Island in Hawaii, but switched to the new, supposedly more "user-friendly" points system about 2 years ago. Since that...
Read more
#623299
Reply to reviews
I was visiting San francisco and did the ultimate mistake of signing up for shells timeshare. I realised that I didn't want to continue it so I canceled it within 7 days! It's been over a month now and they still haven't refunded my initial deposit! When I call them in...
Read more
1.1
#621698
Reply to reviews
I have been reading the negative reviews and can hardly believe that people actually spend their hard earned money to purchase a time share and then don't bother to learn how to use it. My husband and I have been SVC owners for 11 years. In that time we have been to...
Read more
Anonymous
Anonymous

I agree with Beach Girl.... Really.... This posting raving of soo many extravagant vacations is over the top and suspicious to say the least! My husband and I were nothing but...

Anonymous
Beach girl

Really, educate the rest of us who have been scammed by Shell Vacations! This post sounds very suspicious! Paid by Shell to post these phony comments???

#607747
Reply to reviews
I also have a loan that bears a prepayment penalty, which is not what was rep-ed to me, by Kai . payments are not applied to principal. ooo ooo oo ooo ooo ooo ooo ooo ooo oo o oo ooo oo ooo oooo ooo oo oooo ooo oo ooo oo oo oo ooo ooo o ooo oo ooo ooo oo oo oo ooo ooh...
Read more
I didn't like
  • Being lied to
#595950
Reply to reviews
So the incentives aside...those are a joke and never are available...trying to register at their property in Napa and have now been charged 300 dollars in fees that were told on the phone to be included which is as much as what it would cost to stay at the top hotel in...
Read more
Anonymous
grd

Yes, at the Napa Vino Bello Resort, the one thing we do not like about their policies is that the charge your card $100 per night for incidentals. That is just in case you cha...

1.0
#581996
Reply to reviews
I have owned this timeshare for over 7 years now and have never been able to take the vacation we wanted. I have had points expire and have over 5000 now that I feel are useless. I have tried to give the timeshare back and they won't even take it. I wouldn't dream...
Read more
1.1
I didn't like
  • Being lied to when i joined
#579004
Reply to reviews