Not resolved
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Quality of Accommodation
Value for money

I've been an owner since 2006. I've been on two vacations.

In received a call from Wyndham stating my points that I pay over $1200 a year for would no longer give me the same access as before and if I wanted to remain in the same standing, I would need to purchase more points. Now, all I can do is bank my points with Interval Int'l and HOPE to get a vacation with my kids. I've banked my points twice now, one year in advance each, only to be told "sorry" nothing came up for you. Funny thing is, my parents own a different timeshare and when they ask for a week somewhere AFTER I did, they get the week, I don't.

Now, you must ask yourself "why" that is? It's a block...they're blocking us from using our points and stealing our money "legally" because our laws don't protect us from these scams.

Product or Service Mentioned: Shell Vacations Club Vacation Ownership.

Reason of review: Not as described/ advertised.

Monetary Loss: $30000.

Preferred solution: Full refund.

  • Shel reservation agent
  • Timeshares
  • Meridian Equiant
  • Vacation Clubs
  • Vacation Exchange Scams
  • Scam
  • Class Action
  • Vacation Killer
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