Here is ANOTHER horror story about Shell Vacations Club sending my maintenance fees to collections and will not allow me to use my points until I pay for the entire year of fees plus $300 in fees and interest tacked on by the collections agency over their failure to change my address when prompted by myself in writing caused me not to receive their letter providing me two weeks to respond.
I, as well as the folks that have posted other complaints about shell on this site, pay my loan payment faithfully each month and always have. There is simply NO WAY I will tolerate this type of treatment from these people for a mistake of their own.
Myself and my husband have excellent credit and are actually contemplating letting this whole mess go into foreclosure. We are convinced this is a complete and total scam. We are further convinced that it was a scam from the start.
My advice to anyone who is considering buying a vacation package from these folks is RUN!!!! and do not look back. You will NO DOUBT regret the decision.
I truly believe deciding to purchase was the biggest error in judgement I have EVER made. These people should be ashamed of themselves and the way they conduct their business. It's disgusting.
Monetary Loss: $900.