Shell Vacations Club - Terrible customer service
I just got back from a SVC presentation and it was terrible.The music was on so loud that I could not hear my representative and left with my ears ringing.
After about a hour of hearing our rep talk I was asked to check my child in the child care. My daughter had been crying for over 5 min and I was never called. After calming my child down I was told I needed to come back to hear the presentation all over again if I was interested in purchasing.
I asked if I could sit my child with me for the next 20 min to ask questions and complete my understanding of the presentation and they said thier insurance wouldn't allow it, which doesn't make sense.I will make sure every person I know does not attend any of these sessions as they claim to be better than any time share presentation but they are far from any that I have been to.